Service & Accessibility
Accessibility Services
Weiwuying National Kaohsiung Center of the Arts is situated at Exit 6 of the Weiwuying MRT Station with the wheelchair access elevator.
In addition, Weiwuying also provides accessible restrooms, accessible parking spaces, elevators with wheelchair access, wheelchair audience seats, and wheelchair rental services etc.
1. Barrier-free facilities
- 19 accessible restrooms:1 in the Main Entrance, 6 in the Opera House, 5 in the Concert Hall, 3 in the Playhouse, and 4 in the Recital Hall.
- 23 accessible parking spaces: 5 on the first underground floor (B1F), 18 on the second underground floor (B2F).
- 1 accessible motorcycle parking space: located on Guotai Rd. side.
- 10 elevators with wheelchair access:1 in the Main Entrance, 1 in the Banyan Plaza, 2 in the Opera House, 3 in the Concert Hall, 2 in the Playhouse, and 1 in the Recital Hall.
- Accessible ramps
- Accessible boarding and alighting areas
2. Guide to Discounts for Individuals With Disabilities(only applicable to Weiwuying programs)
A. Discount Tickets:
- Taiwanese citizens holding a valid Disability Certificate and one necessary accompanying person (limit of one) are entitled to a 50% discount.
- Entry will be granted with the ticket and valid Disability Certificate. Audiences without valid Disability Certificate will be charged the remaining difference in the ticket price (equal to the full price), plus corresponding processing fees.
- Number of wheelchair and designated companion seats for sale for programs organized by Weiwuying:
•Opera House: 12 seats (6 seats for wheelchair seats, 6 for designated companions)
•Playhouse: 10 seats (5 seats for wheelchair seats, 5 for designated companions)
•Concert Hall: 10 seats (5 seats for wheelchair seats, 5 for designated companions)
•Recital Hall: 4 seats (2 seats for wheelchair seats, 2 for designated companions)
Subject to change based on the specific performance.
※The wheelchair seats require the use of personal wheelchairs.
B. Claim Free Tickets):
- 3F Service Center:
•The second Monday of each month can claim free tickets for the next month's performance. (From 12:00 PM on that day until 8:00 PM on the day before the first performance of the respective program.)
•Please present your valid Disability Certificate at the 3F Service Center to claim the ticket(s). - Online reservation:
Ticketing Website: OPENTIX - Free Tickets for People with Disabilities for Weiwuying.
•Booking Period:Tickets may be reserved from 12:00 p.m. on the second Monday of each month until 11:59 p.m. on the day before the first performance of the program.
•Ticket Collection Time:Please collect your tickets at the Weiwuying ticket booth one hour prior to the performance. You must present your ID and valid Disability Certificate as proof.
- Number of Free Tickets for Persons with Disabilities and Their Designated Companion:
•Opera House: 26 seats (8 seats for wheelchair seats, 8 for designated companions, 10 for people with disabilities)
•Playhouse: 24 seats (8 seats for wheelchair seats, 8 for designated companions, 8 for people with disabilities)
•Concert Hall: 28 seats (9 seats for wheelchair seats, 9 for designated companions, 10 for people with disabilities)
•Recital Hall: 10 seats (4 seats for wheelchair seats, 4 for designated companions, 2 for people with disabilities)
Subject to change based on the specific performance.
※The wheelchair seats require the use of personal wheelchairs.
- Notice for Claiming Free Tickets
•Limited to 2 tickets per person per month (including designated companion). Each proxy may only collect tickets on behalf of one person.
•Wheelchair seat ticket holders are required to sit in their personal wheelchairs. Companion seating will be automatically assigned.
•Entry will be granted with the ticket and valid Disability Certificate. Expired, incomplete, or illegible documents will not be accepted for entry.
•For programs organized by Weiwuying, if there are any unsold tickets remaining on the day of the performance, they will be made available to persons with disabilities and one necessary accompanying person (limit of one), starting 60 minutes before the performance. Tickets can be claimed at the venue's box office with valid Disability Certificate.
3. Accessible Seats for Limited Mobility:
To provide more inclusive viewing options for all audiences, Weiwuying completed a renovation project in late 2024 to modify armrests in the Opera House. As part of this initiative, 10 Accessible Seats for Limited Mobility were added alongside selected aisle seats.
- These seats feature outward-folding armrests, offering greater accessibility and flexible entry options for users of various mobility aids.
- Accessible Seats for Limited Mobility are prioritized for patrons using mobility aids. Tickets are sold at the same price as standard seating and do not require special verification upon entry. Each Accessible Seats for Limited Mobility may be accompanied by the optional purchase of a Designated Companion Seat, which is not available for individual sale.
4. Wheelchair Rental
Wheelchairs are available for up to 2 hours to those who need it. The usage is limited to the Banyan Plaza and Crown Hall. Our service hours are from 11:00 AM to 8:00 PM.
- To rent a wheelchair, please ask the staff member at the 3F Service Center, and the valid ID document must be temporarily left during the period.
- If the wheelchair needs to enter the Venue, please contact the front staff directly.
5. Enquiry Service
For any assistance or inquiries, please contact us at 07-2626666 or via email at service@npac-weiwuying.org. We will be glad to assist you.
Senior Service
Senior Discount Tickets for Citizens (only applicable to Weiwuying programs)
Programs organized by Weiwuying offer senior discount tickets to citizens of Taiwan (R.O.C.) aged 65 and above. Discounted tickets (50% off) can be purchased either at the ticket booth or www.opentix.life.
Entry will be granted with the ticket and valid identification. Audiences without valid identification will be charged the remaining difference in the ticket price (equal to the full price), plus corresponding processing fees.